Our Design Process

How do I place an order?

Generally, working together on a project starts with a quick phone call. We can work to get your ideas, logos and all related materials together and workout a price and timeline.  

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Do you have a catalog that I can share?

Yes we do have a catalog. Please use this link to forward. (Link)

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How do I send you a logo you can use? 

Generally you can email a logo in .pdf .png .psd .ai .EPS or SVG formatting. In some cases we can work to convert your artwork to that format as well. 

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Can you ship the finished products for me?

Yes, we can ship via USPS, FedEx and UPS. 

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Do you offer gift wrapping service?

Yes! We break down the services under our "GIFT WRAPPING" page here on the website at this link. WRAPPING LINK HERE

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Can you etch materials other than the ones you offer?

Yes - we're often asked to personalize items not offered on our site. Knives, cutlery, Christmas ornaments...the list is endless. 

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Do you accept credit cards?

Yes, we accept all major credit cards, Venmo and PayPal as well.  

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Do you offer hand delivery?

Generally speaking, yes. Prices and conditions are spelled out on our gift Wrapping Page.

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